How do I pay?
Paid plans use Stripe Checkout. Payment is by card only, billed monthly or yearly. The free tier never goes through checkout.
Check the bot name, selected plan, billing period and total before confirming a card payment. After checkout, return to Billing to review the subscription. Keep your billing email address current so payment notices reach you. Never send support your full card number, security code or account password.
What do the plans cost?
- Starter: $0.99 a month or $9.99 a year
- Pro: $1.99 a month or $21.49 a year
- Plus: $3.49 a month or $37.69 a year
Prices are in USD and don't include tax. Where sales tax or VAT applies, it's added at checkout. The full comparison is on the pricing page.
How do I cancel or change my card?
- Log in and open Billing.
- Open the Stripe customer portal from there.
- Cancel at the end of the billing period, or update your card or billing address.
When a canceled subscription ends, the server stops, then is deleted 30 days after the paid period ends. Download your files before then.
Can I switch plans or billing period?
Yes. Open Billing, choose your paid bot, and open Change plan or cancel. Changes are prorated immediately, including tax. A smaller plan requires your files to fit its storage. A free bot stays separate from any new paid bot.
What happens if a payment fails?
Stripe retries the payment for 7 days. An unpaid server is suspended on day 7 and deleted on day 14. To fix it, update your card in the Stripe customer portal before day 7.
What about chargebacks?
A chargeback suspends the servers on the account. If something is wrong with a charge, contact support first. If you use the free tier, see free tier renewal for its schedule.
Still stuck? Contact support